User Testing


Client:Lifehappens.org/Domani Agency My Role:UX Lead Persona:Insurance agents LifeHappens.org is a white-label platform that enables insurance companies to distribute customized and personalized marketing assets to their agents.  Assets are created at the corporate level (State Farm, for example), and dispersed via the Life Happens portal to regional and local accounts. For this project I served as[...]

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Client:KPMG My Role:UX Manager/Creative Director Persona:Supply Chain Risk Manager The Risk Modeler Game is a data-collection and marketing tool designed for Supply Chain Risk Managers. Players are presented with global risk event scenarios, and asked to identify the primary risk factors that apply to each scenario.  After identifying the risk factors, they assess three attributes[...]

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Client:KPMG My Role:UX Manager Team:Managing Director, Senior Economist, Head of Engineering, Head of Product, Senior Marketer Persona:Supply Chain Risk Manager/Officer For a Supply Chain Risk Manager, the task of monitoring supplier risk can be overwhelming.  There are many events that disrupt the flow of goods from one location to another: natural disaster, government regulation, and[...]

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Client:Jetaport My Role:UX & Design Manager Persona:Group-trip Planners & Participants Jetaport was a travel industry startup with a focus on group travel booking. For a group travel event to be successful, many things need to happen in a specific order.  First, there's the "idea" of the trip, then a destination is selected, people are invited,[...]

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Client:Thomson Reuters Role:Sr. UX Designer In 2011, Thompson Reuters had an internal discovery group called Project Omaha.  I was a Sr. UX Designer in that group, specializing in Alerting, Messaging, and Faceted Search Results.  Our research, design, and development would eventually be adopted into the Thomson Reuters Eikon product. The Challenge The UX team structure[...]

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