Client:Lifehappens.org/Domani Agency My Role:UX Lead Persona:Insurance agents LifeHappens.org is a white-label platform that enables insurance companies to distribute customized and personalized marketing assets to their agents.  Assets are created at the corporate level (State Farm, for example), and dispersed via the Life Happens portal to regional and local accounts. For this project I served as[...]

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Client:Slimware Utilities (IAC) Role:UX Design Consultant Persona:Windows/Android Users Slimware Utilities (a subsidiary of IAC) offers a suite of optimization tools for Windows PC users.  Their most popular utility is a cache cleaner (SlimCleaner), which lets users scan their hard drives to identify and eliminate superfluous data. I was retained to redesign the suite of Windows[...]

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Client:iHeartRadio My Role:Mobile UI Lead Persona:Terrestrial Radio Listener (in car) Long ago, in a far off galaxy, Clear Channel Communications created a digital entity called iHeartRadio.  I was the number three creative on the team, working under Creative Director, Josh Klenert.  I owned mobile UI design for the iPhone and iPad apps.  This was the[...]

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Client:KPMG My Role:UX Manager/Creative Director Persona:Supply Chain Risk Manager The Risk Modeler Game is a data-collection and marketing tool designed for Supply Chain Risk Managers. Players are presented with global risk event scenarios, and asked to identify the primary risk factors that apply to each scenario.  After identifying the risk factors, they assess three attributes[...]

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Client:KPMG My Role:UX Manager Team:Managing Director, Senior Economist, Head of Engineering, Head of Product, Senior Marketer Persona:Supply Chain Risk Manager/Officer For a Supply Chain Risk Manager, the task of monitoring supplier risk can be overwhelming.  There are many events that disrupt the flow of goods from one location to another: natural disaster, government regulation, and[...]

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Client:Jetaport My Role:UX & Design Manager Persona:Group-trip Planners & Participants Jetaport was a travel industry startup with a focus on group travel booking. For a group travel event to be successful, many things need to happen in a specific order.  First, there's the "idea" of the trip, then a destination is selected, people are invited,[...]

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Client:Thomson Reuters Role:Sr. UX Designer In 2011, Thompson Reuters had an internal discovery group called Project Omaha.  I was a Sr. UX Designer in that group, specializing in Alerting, Messaging, and Faceted Search Results.  Our research, design, and development would eventually be adopted into the Thomson Reuters Eikon product. The Challenge The UX team structure[...]

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Client:Remedy Systems Role:UX/Visual Design Lead Remedy Systems is a healthcare payment management startup that aims to reduce hospital re-admittance by improving the relationship between patient/family/and hospital throughout an episode of care (i.e. - a knee replacement). The Challenge I was contracted to develop the UI for a product that would allow patients and family to interactively monitor[...]

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